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FAQ

  • Yes. S-Miles Designer is designed to be intuitive and easy to use, even for users without professional solar design experience. The platform provides intelligent tools that simplify system design, helping users quickly create accurate PV layouts.

    In addition, we offer a wide range of tutorials and help resources to support learning. If you have any questions during use, you can also reach out for assistance at any time.

  • S-Miles Designer is available for use in most countries and regions worldwide. Users can access the platform globally to design and simulate PV systems without regional restrictions.

    For regions where Hoymiles products and services are officially supported, users can enjoy a more optimized experience, including better product compatibility, localized support, and enhanced service coverage.

  • S-Miles Designer and S-Miles Cloud work together to create a seamless workflow from system design to plant operation. Once a design is completed in S-Miles Designer, it can be imported into S-Miles Cloud with a single click, automatically generating a ready-to-operate power plant.

    This connection allows all design details, including system configuration and module layout, to be transferred directly into the monitoring and management platform, reducing manual setup and improving deployment efficiency.

  • S-Miles Designer is purpose-built for microinverter system design. It supports a wide range of PV modules and integrates seamlessly with Hoymiles microinverter products, helping installers quickly create optimized system configurations with accurate module-to-inverter matching.

    From 3D layout design and energy yield simulation to electrical layouts and installation-ready PDF documents, S-Miles Designer streamlines the entire design process. Once a project is completed, it can be transferred directly to S-Miles Cloud for commissioning, monitoring, and ongoing O&M, creating a connected workflow from design to deployment.

  • Yes. S-Miles Designer is currently available free of charge for eligible S-Miles Cloud organization users, including distributors and installers. Simply sign in with your existing S-Miles Cloud account to start designing solar projects.

    Our goal is to make professional solar design more accessible and efficient. As new features and services are introduced, we will communicate any updates through official S-Miles channels.

  • S-Miles Designer generates a full set of professional design deliverables to support both technical design and customer proposal needs. These include Solar Access Reports for sunlight and shading analysis, Electrical Layouts with automated cable routing and CAD exports, and system design outputs ready for installation and commissioning.

    For customer-facing scenarios, S-Miles Designer can also generate proposal reports with energy yield forecasts and financial analysis, helping installers quickly share professional proposals via PDF or email. In addition, the new Fast Proposal feature enables users to create complete reports in just 1–3 minutes without detailed modeling or module layout, significantly improving sales efficiency.